Privacy Policy

Effective Date: November 7, 2023

At Ima Beauty, safeguarding your privacy and personal information is of paramount importance.

This privacy policy is applicable to information collected at our clinic, through our website at www.imabeauty.ca, or during interactions with our valued patients.

1. COLLECTION OF PERSONAL INFORMATION

We may gather personal information in the following scenarios:

• Appointment requests for consultations, either through our website, by phone at 514-632-6852, or in person at our clinic located at 150 Boulevard de la Côte-Vertu, Suite 301, Montreal, H4N 1C6.

• Information requests via our website.

• Financing inquiries on our website.

• Job applications submitted through our website.

• Creation of patient records at our clinic.

• Purchases made at the clinic or on our website.

• Subscription to our newsletters or promotional communications.

• Participation in contests or surveys.

• Questions or comments conveyed to our customer service via email or in person at the clinic.

2. TYPES OF PERSONAL INFORMATION COLLECTED

The types of personal information that Ima Beauty may collect can vary, contingent on the nature of the patient interaction. This information encompasses, but is not confined to, name, first name, date of birth, postal address, email address, phone number (including 514-632-6852), language, gender, purchase details, credit card number, areas of interest, and communication preferences. When visiting our website, we may also automatically collect specific information through the use of cookies, which will be logged. This data may include, but is not limited to, browser details, Internet Service Provider (ISP), operating system, Internet Protocol (IP) or other device identifiers, location, date, and time.

3. USE OF YOUR PERSONAL INFORMATION

Ima Beauty may utilize your personal information for the following purposes, including but not limited to:

• Processing your orders or responding to inquiries.

• Confirming your appointments.

• Dispatching appointment reminders.

• Sending promotional materials or information concerning our services, such as newsletters and exclusive offers.

• Extending invitations to partake in surveys or contests.

• Soliciting your input to enhance our services or optimize customer service.

You have the option to unsubscribe from receiving promotional or commercial materials at any time. For further details, please consult the "Your Preferences for Receiving Promotional and Commercial Materials" section.

4. SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES

When you visit our website at www.imabeauty.ca, make online service purchases, or participate in a contest, survey, promotion, or special offer, your personal information may be shared with Ima Beauty's parent company. This enables them to establish communication with you (via email, mail, or other means) to provide information about group services that may pique your interest. Additionally, it may facilitate the collection of supplementary information for use in accordance with this policy.

We neither sell nor rent your personal information to external third parties outside our group, except when legally mandated. However, in scenarios involving a sale of our entire business or a significant portion thereof, we may transfer or disclose your personal information to a prospective buyer, who may then collect, utilize, and disclose it to manage the business, in adherence to this policy.

5. YOUR PREFERENCES FOR RECEIVING PROMOTIONAL AND COMMERCIAL MATERIALS

We are committed to communicating with you only if you desire. If you prefer not to receive advertising materials from us or our parent company, please notify us. You can do so by calling 514-632-6852, emailing us at imabeautyca@gmail.com, or sending a request to our customer service department at 150 Boulevard de la Côte-Vertu, Suite 301, Montreal, H4N 1C6. In your communication, please provide your full name, phone number, and email address.

Note that postal requests may take up to two weeks to process, during which time you may continue to receive communications from us. Alternatively, you can unsubscribe from our promotional communications list via email using the provided link.